As many of our items are manufactured, cut and stocked to order it is our general policy not to accept return of goods. However of you have ordered a stock item In exceptional circumstances standard products may be returned to us within 14 days of date of delivery provided that the customer has prior written agreement with quantick to such a return. No claims will be entertained for returns outside this period.
Goods are to be returned at the customers’ expense to the original source of supply as specified by quantick and a re-stocking charge of 30% will be made for goods that are of merchantable quality as determined by quantick. Not all goods may be accepted back into stock for credit.
We advise it is best to request samples prior to placing an order if you are not 100% sure a product is suitable for your purpose, which we will send out free of charge, and discuss if a return may be accepted prior to placing an order.